Privacy Policy

At The Luke Commission, your privacy matters. We are committed to protecting the personal information of all visitors to our website, www.lukecommission.org. This Privacy Policy outlines what information we collect, how we use it, and the steps we take to keep it safe. Our goal is to be transparent, respectful, and responsible in everything we do—including how we handle your data.

1. Who We Are

The Luke Commission (TLC) is a non-profit institution dedicated to bringing compassionate, comprehensive healthcare to underserved communities in Eswatini and developing innovations to promote health and development around the world. This website is an important tool to share our mission, engage with supporters, and provide updates on our work.

2. Information We Collect

We may collect personal and non-personal information when you visit or interact with our website. This includes:

Personal Information

You may voluntarily provide personal information, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation details (processed securely via trusted third-party services)

  • Any other information you choose to share (e.g., through contact forms or newsletter sign-ups)

Non-Personal Information

We also collect limited, anonymous data to help improve your experience, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device information

  • Cookies and usage tracking data (see Section 6)

3. How We Use Your Information

We use the information you provide to:

  • Communicate with you (e.g., respond to inquiries, send updates, confirm donations)

  • Process donations and issue receipts

  • Provide newsletters or other requested materials

  • Improve the performance and content of our website

  • Understand how visitors engage with our content and services

We will not sell, rent, or trade your personal information to others. Any data shared with third parties (such as service providers) is only done to support our operations and is always governed by strict confidentiality agreements.

4. How We Protect Your Information

We use a variety of technical and organizational measures to keep your information safe, including:

  • Secure servers and encrypted data transmission (SSL)

  • Access controls and user authentication

  • Trusted third-party platforms for donations and email communication

  • Regular monitoring and security updates

However, no online system can be guaranteed to be 100% secure. We encourage you to take steps to protect your own data (such as using secure passwords and not sharing sensitive information over unsecured channels).

5. Email and Communication Preferences

If you sign up for our newsletter or provide your contact information, we may send you updates about our work and ways to get involved. You can unsubscribe at any time using the link at the bottom of any email.

We aim to communicate respectfully and not overwhelm your inbox.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and understand usage trends. Cookies help us:

  • Remember your preferences

  • Analyze traffic and site performance

  • Provide relevant content

You can manage or disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

7. Third-Party Services

We may use trusted third-party providers for services such as donation processing (e.g., Stripe), email distribution, analytics (e.g., Google Analytics), and hosting. These providers have their own privacy practices and are only given access to the information necessary to perform their functions.

We encourage you to review their privacy policies where applicable.

8. Links to Other Websites

Our site may include links to other websites for your convenience or reference. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been submitted without parental consent, we will take steps to delete it.

10. Your Rights and Choices

Depending on your location, you may have certain rights under data protection laws, including the right to:

  • Access or request a copy of your data

  • Correct or update your information

  • Request deletion of your personal data

  • Withdraw consent to receive communications

To make any of these requests, please contact us using the details below.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

The Luke Commission
Email: info@lukecommission.org
Phone: (866) 351-1254
Mailing Address: PO Box 1335 Sagle, ID 83860 USA
Website: www.lukecommission.org

We appreciate your trust in The Luke Commission. Thank you for visiting.

Compassion is a limitless resource in a resource-limited world